Privacy Policy

Troop Logos is committed to protecting your privacy when you use our website. This policy explains how and why we collect your information; what we do with it and the control you have over our use of it.


Please note that Troop Logos does not send marketing emails.


WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing: Troop Logos does not send marketing emails.

CONSENT

How do we get your consent?
When you provide us with personal information to complete a transaction/place an order, you are giving your consent for Troop Logos to collect and use your information for that specific reason only. Troop Logos will only store the information you supply for 6 years and then it is deleted.

How do you withdraw your consent?
If you wish to withdraw your consent at any time, please email Troop Logos at sales@trooplogos.co.uk or by post to Troop Logos, Low Balyett Cottage, Stranraer, DG9 8QL and ask us to delete any information that you have supplied to us in the past.

DISCLOSURE

We may disclose your personal information if we are required to by law. The only time your information is shared with a 3rd Party is when you log on to PayPal and enter your payment details on their website. To view the PayPal Privacy Policy please visit their website at www.paypal.com.

 

Troop Logos will never share or sell your information with other people or organisations which are not involved with you purchasing items from our website.

WEB HOSTING

The Troop Logos store is hosted by Heart Internet. They provide us with the online e-commerce platform that allows us to sell our products and services to you. When you place your order the data you enter is stored on a secure server behind a firewall at Heart Internet.

COOKIES

What is a Cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies do not contain malicious software programs, spyware or viruses and are used as a means to collect an end user’s information in order to improve the user experience, by making the interaction between the user and the website faster and more personalised, by ‘remembering’ a user’s activity for the duration of the visit to the site ‘Session cookie’.

 

Session cookies

These are temporary cookies which are deleted when you close your browser or leave your session on our site or in the product or service. We use session cookies on our site to identify and track users. Our session cookies may also contain your name and email address.

 

What information is collected?

The following information is collected in a cookie:

• Your IP Address. This is a string of numbers unique to your device that is recorded by the Troop Logos web server, when you request any page or component on the website. This information is used to monitor your usage of the website.

• Data recorded by the website, which allows Troop Logos to ‘recognise’ you to optimise the session performance.

 

Can I control the use of cookies?

Web browsers offer cookie management settings, which can be found in the options menu of the web browser, under ‘tools’. Web browsers can also enable users to delete specific cookies; you can even set a web browser to reject all cookies. However, choosing to disable all cookies could significantly affect your web browsing experience as many Internet services rely on the use of cookies.